Privacy Policy

What information do we collect?
KERATIN EUROPA respects the privacy of visitors to this website ( We ensure that the personal information you provide to us is treated confidentially. Processing of the personal data takes place in a manner that is in accordance with the requirements set out in the privacy legislation.

We collect information from you when you place an order. We collect the following data:

  • name and address details;
  • gender;
  • e-mail address;
  • (mobile) telephone number;
  • date of birth;
  • IP address;
  • technical browser information;
  • cookie ID.

Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies that enable an analysis of the use of the website by you. The information collected by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymisation is activated on this website, your IP address will be shortened in advance by Google within member states of the European Union or in the other member states that are part of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. For the benefit of the website owner, Google will process this information to keep track of how you use the website, to compile reports on website activities for the website owners and to offer other services relating to website and internet use. The IP address transmitted by your browser in the context of Google Analytics is not linked to any other data held by Google. You can prevent cookies from being stored by selecting the appropriate setting in your browser. We would like to point out that in that case you may not be able to use all the functions of this website to the fullest. In addition, you can prevent the data collected by the cookie and related to your use of the website (including your IP address) from being transmitted to Google, stored and this data being processed by Google by downloading and installing the browser plugin available under the following link:

What do we do with your data?
The information we collect from you may be used in one of the following ways:

  1. To allow you to access our website
  2. To personalize your experiences Your information helps us to better respond to your individual needs.
  3. To improve our customer service Your information helps us to respond more effectively to your needs and customer service inquiries.
  4. To process transactions Your information, both public and private, will not be sold, exchanged, transferred or given to any other company for any reason, without your consent, other than for the express purpose of performing the agreement by providing the purchased product or service requested.
  5. To administer a contest, promotion, survey or other site feature
  6. To send periodic e-mails. The e-mail address you have provided to us for your order processing will only be used to provide you with information and updates relating to your order. When subscribing to our newsletter, we use the data you provide to send you the newsletter. After subscribing, you can unsubscribe from (receiving) the newsletter at any time by sending an e-mail to

We do not process your personal data for purposes other than the above, unless you have given your prior consent or we are allowed or required to do so by law.

How do we protect your information?
We make every effort to ensure the security of your personal information when you place an order, or access your personal information. We have introduced the following security measures; We use a secure server. All sensitive/credit information provided is transmitted via Secure Socket Layer (SSL) technology and then encrypted in our Payment gateway providers database, which is only accessible to authorized persons with special access rights to such systems. These persons are obliged to keep the information confidential. We do not store your data longer than is necessary to achieve the purposes stated in this privacy policy. KERATINE EUROPA is responsible within the meaning of the Personal Data Protection Act (Wbp) and the General Data Protection Regulation (GDPR).

View, change or delete data
If you want to inspect the personal data that KERATINE EUROPA has recorded about you or if you want to change data because it is incorrect or incomplete, or want to have it removed or protected, you can contact us by e-mail via
We will inform you within four weeks which personal data we process about you and whether we will or can comply with any request for deletion, blocking or correction.

Do we use cookies?
We use cookies to support your purchase. For example, to store the products in your shopping cart, without forgetting your address details. This promotes a smooth and simpler ordering process. To optimize your experience with our website, we use cookies for anonymous track and trace behavior of our visitors.

Do we disclose information to third parties?
We will not sell, trade or transfer your personally identifiable information to third parties. This does not apply to trusted third parties who assist us in operating our website or conducting our business, as long as these parties treat this information confidentially. We only disclose your data when we are convinced that this is permitted by law. However, we may provide non-personally identifiable visitor information to other parties for marketing, advertising, or other purposes. Our website is not directed at children under the age of 16 and therefore we do not knowingly collect personal information from children. If a parent or guardian learns that his or her child has shared personal information with us without consent, please contact us at If we learn that a child has shared personal information with us, we will delete their information from our files.

Online Privacy Policy
Only This online Privacy Policy only applies to information collected through our website and does not apply to information collected offline.

Please also visit our Terms and Conditions which explain the use, disclaimers and limitation of liability of our website.

Your consent
By using our website, you agree to our online privacy policy.

Changes to our privacy policy
We reserve the right to amend this privacy policy. We publish changes on this website. It is advisable to consult this statement regularly so that you are aware of these changes. This privacy policy was last modified on 06.10.22

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